account management  •  support

212.631.8100

Support

For assistance call:
212.631.8100 Ext. 3
Networking inquiries & suggestions:
noc@transbeam.com
Technical Support for your DSL or dial-up:
techsupport@transbeam.com
Billing or Sales inquiries:
sales@transbeam.com
Click here to fill out
IP Address Request Form
Click here for a
list of dial-up numbers
Spam Firewall Configuration Guide
Postmaster contact:
postmaster@transbeam.com
Remote Troubleshooting Tool:
http://remotetech.transbeam.com


Setup Help

DHCP- getting started:
Step-by-Step Configuration Guide
TCP/ IP - getting started:
Step-by-Step Configuration Guide
Dial-up Internet Setup:
Windows 9x - Windows 2000 - Windows XP / Vista
Email Setup for Cosmoweb.net users:
Netscape - Outlook
Email Setup for Stickdog.com users:
Netscape - Outlook
Email Setup for Web Hosting Users:
Netscape - Outlook
Adding Additional Emails
To Transbeam Server
Setting up Vacation/Autoresponders
E-mail SMTP
Authentication Info
I-2000 Dialup Numbers by area code New York: 212 718 516 631 914
I-2000 Dialup Numbers by area code New Jersey: 201 732 908 973
I-2000 Dialup Numbers by area code Connecticut: 203 860
I-2000 National Dialup Numbers
For our Dial-up customers please use:
NYC: 212.937.7100
Queens: 718.228.2120
Long Island: 516.706.5700
Bronx: 914.470.5770